Sykes Kawartha Lakes Seeks Inbound Customer Service Rep!
Sykes, Lindsay Ontario offers Salary plus, Bonus, plus Commission, and a full range of benefits including:Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, RRSP Benefits, and Vision Care Benefits! Good news! Sykes has an opening!You also may be interested in:
Sykes Enterprises, Incorporated provides outsourced customer contact management solutions and services in the business process outsourcing arena. Sykes provides an array of customer contact management solutions to a range of clients. It serves its clients through two geographic operating regions: the Americas and Europe, and Middle East and Africa; providing primarily customer contact management services with an emphasis on inbound technical support and customer service through multiple communications channels, including phone, e-mail, Web and chat. Types of customer service provided includes: customer assistance, healthcare and roadside assistance, technical support and product sales to its client’s customers. Would this be a great job for you?Specific Skills needed for this position?
- Answer enquiries and provide information to customers,
- Explain the type and cost of services offered,
- Sell merchandise,
- Arrange for billing for services,
- Receive payments,
- Receive and log complaints,
- Investigate complaints,
- Arrange for refunds and credits,
- Access and process information
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