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Saturday, 18 January 2014

#Jobs #LindsayOnt - Inbound Customer Service Rep- Is This Job for You?

Sykes Kawartha Lakes Seeks Inbound Customer Service Rep!

Sykes, Lindsay Ontario offers Salary plus, Bonus, plus Commission, and a full range of benefits including:Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, RRSP Benefits,  and Vision Care Benefits! Good news! Sykes has an opening!

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Sykes Real People Real SolutionsSykes Enterprises, Incorporated  provides outsourced customer contact management solutions and services in the business process outsourcing arena. Sykes provides an array of customer contact management solutions to a range of clients. It serves its clients through two geographic operating regions: the Americas and Europe, and Middle East and Africa; providing primarily customer contact management services with an emphasis on inbound technical support and customer service through multiple communications channels, including phone, e-mail, Web and chat. Types of customer service provided includes: customer assistance, healthcare and roadside assistance, technical support and product sales to its client’s customers. Would this be a great job for you?
Specific Skills needed for this position? 

  • Answer enquiries and provide information to customers,
  •  Explain the type and cost of services offered, 
  • Sell merchandise, 
  • Arrange for billing for services, 
  • Receive payments, 
  • Receive and log complaints, 
  • Investigate complaints, 
  • Arrange for refunds and credits, 
  • Access and process information
Interested? See more info and apply at http://adf.ly/4009826/sykes-inbound-rep

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